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Order Fulfillment and ECommerce: A How-To Guide

Dec 18, 2020 | By: John K.

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Sell Prints Your Way With Complete Control and No Commission Fees

One of the most common questions we hear is:

“How does order fulfillment work with PhotoBiz?”
or
“What print lab does PhotoBiz use?”

The answer is simple: whichever one you prefer.

PhotoBiz does not print, ship, or automatically fulfill orders for you. Instead, we provide the ecommerce tools, and you stay in control of how your products are produced and delivered.

There is no required lab, no commissions, and no restrictions.

Use Any Print Lab You Want and Keep Every Penny

With PhotoBiz Client Galleries, you decide how your order fulfillment process works.

You can:

  • Fulfill through any national or local print lab

  • Use specialty vendors for albums or wall art

  • Print in-house

  • Work with multiple vendors depending on the product

There are:

  • No commission fees

  • No hidden charges

  • No required lab integrations

  • No forced vendor relationships

You set your pricing.
You choose your products.
You keep 100 percent of your profit, minus standard merchant processing fees from your payment provider.

How Order Fulfillment Works Step by Step

Here is exactly what happens when a client places an order:

  1. The client places an order inside your PhotoBiz gallery.

  2. Payment processes instantly through your connected merchant account, such as Stripe.

  3. You receive immediate order notifications by email and inside your dashboard.

  4. You send the order to your chosen lab or produce it in-house.

  5. You deliver the finished product to your client by mail or in person.

PhotoBiz manages the ecommerce system and order tracking.
You handle production and delivery.

Simple, flexible, and fully controlled by you.

How You Get Paid

Payments are processed directly through your connected merchant account.

Funds go straight to you.
PhotoBiz does not hold your money.
There is no platform payout delay.
There are no commission deductions.

Your payout timing depends only on your merchant provider’s processing schedule.

Sell What You Want Without Vendor Limits

Because PhotoBiz does not restrict fulfillment, you can sell:

  • Prints and enlargements

  • Canvas wraps and wall art

  • Albums and specialty products

  • Digital downloads

  • Mini-sessions

  • Custom packages that are digital-only, fixed, or flexible

  • Educational products like Photoshop actions or tutorials

You are not limited to a predefined lab catalog. If you can produce it, you can sell it.

Why Self-Fulfillment Is a Competitive Advantage

Some photography platforms require you to use a partnered lab or take a percentage of every sale.

PhotoBiz uses a self-fulfillment model instead, which means:

  • You choose vendors you trust

  • You control product quality

  • You can review items before delivery

  • You can add branded packaging or thank-you notes

  • You can hand-deliver products for a premium experience

This is not just about logistics. It is about protecting your brand and maximizing your profit.

Flexible Tools to Support Your Workflow

Whether you focus on high-volume sessions or In-Person Sales, PhotoBiz supports your workflow with:

  • Online booking and scheduling

  • Built-in Mini-Session sales tools

  • Inventory tracking for limited items

  • Multiple price lists for different client types

  • Branded receipts and order confirmations

Everything is designed to fit your business.

What Happens After the Sale

When an order is placed, you receive an instant notification via email and inside your PhotoBiz dashboard:

  • Client name and contact details

  • Product summary with thumbnails and filenames

  • A complete order breakdown

Your client receives a professional, branded receipt that includes your logo and contact information.

From there, you decide how to fulfill the order. Send it to your lab, produce it yourself, and deliver it your way.

Deliver a Product — and a Personal Touch

The final delivery step is where you truly shine. Hand-delivering a canvas or mailing a thoughtfully packaged album gives your client a personal, memorable experience that sets you apart.

This isn’t just fulfillment — it’s relationship-building.

Ready to Take Control of Your Print Sales?

With PhotoBiz Ecommerce, you get:

  • Complete control over your order fulfillment process

  • Direct payment processing

  • No commission fees

  • No lab restrictions

  • Full brand ownership

You sell it.
You fulfill it.
You profit from it.

No middleman. No limitations. Just total control.

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